Privacy Policy

Introduction

Welcome to Wicked Uncle’s Privacy Policy.

Wicked Uncle respects your privacy and is committed to protecting your personal data. This privacy policy (together with our terms and conditions) explains how we look after your personal data when you visit our website (regardless of where you visit it from) or use our services. It also tells you about your privacy rights and how the law protects you.

1 Who We Are

1.1 We are Wicked Uncle, and our registered address is Wicked Uncle, 10227 Southard Drive, Beltsville, MD 20705.

1.2 Your data is stored and used by Wicked Uncle. You can contact us on 020 7099 3649 between 9am and 4pm Monday – Friday. You can also email us at support@wickeduncle.com. Our website is www.wickeduncle.com.

2 The Type of Personal Data We Collect

2.1 When you use our website or place an order with Wicked Uncle, we may collect the following:

  • 2.1.1 Your name and surname;
  • 2.1.2 Your email address and contact number;
  • 2.1.3 Your correspondence address;
  • 2.1.4 IP address;
  • 2.1.5 Your payment details; and
  • 2.1.6 Any other personal data which you supply us when making an order or otherwise using our services.

2.2 We also collect data about you via cookies. A cookie is a small piece of data which will be stored on your computer or other device used to access our website. We use cookies to keep products stored in your basket if you want to buy them at a later time and to ensure that the website is functioning correctly. You can set your browser to refuse all or some browser cookies, but if you disable or refuse all cookies some parts of our website may become inaccessible or not function properly.

3 How We Get the Personal Data and Why We Have It

3.1 Most of the personal data we process is provided to us directly by you to allow us to fulfil orders you have placed, to contact you about your orders and, should you agree we may do so, to keep you informed of any future products we believe you may be interested in and to provide our birthday reminder service. If you are a Wicked Uncle Club member, your data may be used to provide membership benefits.

3.2 We will only use your personal data where the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • 3.2.1 Where we need to perform the contract we are about to enter into or have entered into with you (i.e. when you purchase something via our website);
  • 3.2.2 Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests; and
  • 3.2.3 Where we need to comply with a legal or regulatory obligation.

3.3 Generally, we rely on consent as a legal basis for processing your personal data only in relation to sending marketing or reminder communications to you via email. You are able to withdraw your consent at any time by contacting us at support@wickeduncle.com.

4 How We Store Your Personal Data

4.1 Your personal data is stored securely and we have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.

4.2 The appropriate retention period for personal data is determined on a risk-sensitive basis.

5 Your Data Protection Rights

5.1 Under data protection law, you have the right to object to the processing of your personal data in certain situations and for marketing purposes at any time. You can do so by contacting us via email at support@wickeduncle.com.

5.2 You also have the right to:

  • 5.2.1 Access data held about you;
  • 5.2.2 Ask us to rectify personal information you think is inaccurate or incomplete;
  • 5.2.3 Ask us to erase your personal information in certain circumstances;
  • 5.2.4 Restrict the processing of your personal information in certain circumstances;
  • 5.2.5 Object to the processing of your personal information in certain circumstances; and
  • 5.2.6 Transfer your personal information to another entity.

6 How To Complain

6.1 If you have any concerns or questions about the use of your personal information, please do contact us at support@wickeduncle.com and we will do our best to assist you.

A+

Fast, accurate, same as the dozens of previous Wicked Uncle gifts I have ordered and sent for many years to many age groups of lucky kids.

Harris and Jean Maclay 20 Oct 2024

One Little Suggestion

I loved the selection of gifts and easily found the perfect gift for my five year old granddaughter. Very easy to add gift wrap and a card.I also like that you are going to remind me of her birthday next year. My only suggestion is that you add a service of allowing me to order early but you time it so that she gets her present within a couple days of her birthday. I would pay extra for that!

Odette Christensen 19 Oct 2024

perfectly wrapped, easy to use site. will order again

Paula Garcia 17 Oct 2024

Never received order

I ordered 3 items and paid for express delivery, which was anticipated to arrive October 8, 2024. I still have not received my order as of October17, 2024. My son’s birthday has come and gone.Our Response:As mentioned in our email conversation, you did not provide us with a proper delivery address, yet we are working with you to obtain the correct address and re-ship your order at no cost to you. We are awaiting your response.

Recent Customer 17 Oct 2024

Fantastic as always and never disappointed.

Michael Drake 17 Oct 2024

Great customer service

Great people. Had a problem with initial order and these guys went above and beyond to immediately rectify the situation.

shane 17 Oct 2024

Great place for fun and unique gifts!

Really great service and unique gifts. I requested gift wrap and it was really cute!

Recent Customer 17 Oct 2024

Dinosaur Headlight & Flashlight Bring Joy to a 3-year old boy!

I always buy children's gifts from Wicked Uncle. The gifts are unique, the gift wrap and card service isspecial. My great-nephew LOVED his dinosaur headlight and flashlight...his mother says he is obsessed. Great work Wicked Uncle!

Lark A Ashford 16 Oct 2024

My favorite Uncle is Wicked

easy ordering from a selection of gifts that are developmental as well as fun; speedy service; well packaged.

Recent Customer 16 Oct 2024

Very satisfied, thank you.

Lot's to choose from for grandsons birthday. Have recommended

Recent Customer 16 Oct 2024

Dependable for finding a special gift

Ordering is easy, the items are as described, and the delivery is quick with great packing. Wicked Uncle has always been dependable. I really like the choices offered.

Recent Customer 15 Oct 2024

Good product, good service

The website was informative, ordering was easy and delivery was right on time with product in perfect condition.

Carole Steele 14 Oct 2024

Easy ordering from UK for delivery in USA

With two grandchildren in the USA sending presents via mail from the UK is very expensive. Wicked Uncle is the answer toour prayers - good quality toys and only local postage charges in the US.

Recent Customer 13 Oct 2024

A good resource for children’s gifts.

Wicked Uncle has unique ideas for gifts for children that spark imagination and offer high play value. It is a good resource. Shipping was fast.

Recent Customer 13 Oct 2024

Gloves do not work

I ordered gloves that flash in the dark and butterfly temp tattoos. Order arrived quickly. However one of the gloves wouldn’t work. The battery or itscasing seemed to be warped or something, They simply wouldn’t fit to connect. VERY disappointed 8 year old on her birthday.Our Response:We're sorry to hear you may have a faulty glove. You simply needed to reach out to us and we are happy to send out a replacement. We will email you directly now, to make that arrangement.

Recent Customer 13 Oct 2024

Great toy, delivery as promised

Ordering is easy, prices reasonable. The toy I ordered (a metal detector) arrived in just a couple of days. Shipping/delivery information was very specific. Iordered over a weekend, and WU took the guesswork out of that. I promptly received the order confirmation, tracking link and delivery notification. As for the toy, which was a gift for my grandson, the parents are competing for time with it too!

Recent Customer 11 Oct 2024

Voice disguisers, orbiters, oh my!

I know my grandson will love the cool birthday gifts I found at Wicked Uncle! The voice disguiser and orbiter will rival the night gogglesI bought him for Christmas. Securely packaged, my order arrived sooner than anticipated. Thank you!

Recent Customer 11 Oct 2024

GREAT gifts!!

Excellent! I always find wonderful gifts for my family at Wicked Uncle.

Lisa Blair-Hawkins 11 Oct 2024

Terrific Birthday Surprise

Excellent service! My item was packaged securely, attractively and arrived in pristine condition. It was delivered in a timely manner, and I appreciated being able to trackit. I purchased the magic candle for my granddaughter's 6th birthday party and it was AMAZING! Everybody oohed and ahhed and asked me where I got it. :)

Recent Customer 11 Oct 2024

Great Company

Quick delivery & great selection of toys.

Recent Customer 10 Oct 2024

Excellent for children's gifts and on line service

creative selection of gifts, full service, prompt

janet keyes 9 Oct 2024

Terrific toys!

Good selection of toys for all ages. Easy ordering experience. Speedy delivery. I highly recommend Wicked Uncle. I will be ordering again.

Recent Customer 8 Oct 2024

Disco Dud!

Well,the Disco wristband doesn't work. This is the first time I've ever had a problem.I was just informed about this yesterday.I hope you can resolve it.Our Response:

Thomas R Larsen Andree Larsen 8 Oct 2024

Love Wicked Uncle

Service is great. Packages arrive quickly and perfectly packed. We have also picked up things at the warehouse. Staff is very friendly a d pickup arrangements aremade easily. Toys are different! Can't wait for the kids to try the bathroom disco ball.

Linda 8 Oct 2024

Quick delivery!

Julie Belzer 8 Oct 2024

Super service!!!!!

Wonderful place to shop, items shown by age and gender, great videos, fast shipping, Will shop here again.

Donna Lake 7 Oct 2024

GREAT SOURCE FOR TOYS FOR KIDS (AND ADULTS THAT NEVER GROW UP)!

SPEEDY DELIVER - Great, fun and very different products for your kiddos....

SANDRA P MADISON 6 Oct 2024

Topnotch.

Topnotch service. A simple order. Quick delivery. And one happy grandson across the continent.

DOUGLAS HITCH 5 Oct 2024

I received my order very quickly and it was good quality. Very happy with them.

Phyllis Flynn 3 Oct 2024

Happy nephews

Love the variety of things available for kids. Services are great and the kids are happy

Recent Customer 3 Oct 2024